The NLCE is a forward thinking group of pro-active landlords & agents. Offering a national solution to best practice letting guidelines, property maintenance tracking, accreditation and training. Read on … What is the NLCE
Our experience has shown over the years that most problems arise in a tenancy because of property repairs and maintenance issues.
This is why to overcome this problem the NLCE has created a national tenant repair reporting system. The streamlined system allows tenants to make a formal written notification to their landlord about property issues/repairs, which can then be escalated to their local authority for inspection if their landlord fails to respond within a reasonable period of time.
This service is free to all UK tenants and formalises the reporting of repairs.
In today’s culture of “where there is blame there is a claim” it is imperative that landlords document and itemise everything that is required of them. For instance, if a landlord does not register a deposit properly they can end up paying 3 times the deposit to a tenant in compensation, or failure to register an annual gas certificate can land a PRS buy-to-let property investor in jail.